We aim to deliver a service that is sustainable and adds value to society and future generations.
Well-being – We aim to provide a healthy environment for our people to work in and will provide support and systems to promote well-being and healthy minds.
Skills and employment – We aim to ensure the right workforce is available with the right skills to deliver a safe and responsible service. We want to help to develop talent in our local communities through schemes such as work experience and apprenticeships.
Equality, diversity and inclusion – Our policies are designed to ensure that we respect and treat everyone fairly, from our employees to anyone else who is affected by our operations and services. We seek to prevent discrimination, actively promoting equality of opportunity and delivering fairness to all.
Safe and ethical work and services – We aim to provide a safe working environment and will ensure our teams have the right support in place to enable this. We aim to only use suppliers committed to eradicating forced labour, ending modern slavery and child labour. Our governance processes and frameworks are designed to ensure our products and services meet relevant legal requirements and industry standards and practices.
Innovation – We are committed to working with business partners to identify, implement and promote new technologies and remain committed to responsible, ethical and sustainable business practices. We consider the impact our business has on our people, our members, the local communities in which we work as well as the world’s resources. We are committed to maximising our long-term positive contribution to society and its resources, whilst minimising any adverse impacts our business may have.